Whilst you may use WhatsApp to connect with your friends and interests, a growing number of forward-thinking businesses are using WhatsApp to communicate directly with their customers through “WhatsApp Business”. You can use your Cleartone number for WhatsApp Business, which is separate from your personal WhatsApp app. As part of our service, you can easily integrating WhatsApp Business as a new channel into your service offering.
What is WhatsApp Business?
WhatsApp Business is a separate app, available from Google Play and the App store, and it is free to download. It was built specifically with the small owner in mind. This app allows business owners to connect directly with customers, allowing you to highlight promotions, products and services.
This tool offers the customer a direct line to your business, and allows your business to answer their questions directly whilst they purchase from you, improving the customer experience. Other clever tools allow you to create catalogues to showcase your products and services as well as the option to automate responses and to quickly and efficiently respond to messages.
How do I setup WhatsApp Business?
Download WhatsApp Business from Google Play or the App store.
Open the app and proceed to first screen
If you have WhatsApp on your phone already, select “Use a different number”
Enter your Cleartone number
WhatsApp will tell you they are sending you a text message, but they will also call you and read you the activation (or verification) code you need to input.
If this does not happen, select “Call Me”
Have a pen and paper ready, listen to the code then hang-up and input code into phone
Follow the rest of the options on screen to personalise it.
And there you have it, you are ready to WhatsApp message FROM your Cleartone Business number!