Cleartone Outbound

Cleartone Outbound2021-04-15T10:42:15+00:00

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What is Cleartone Outbound?

Our service allows you to make calls from your very own Cleartone number, by using an App, mobile web or computer. This keeps your personal numbers private.

What do you do if you want to call a business prospect back from your personal mobile or home phone? You may not want the prospect to see your personal number. To solve this, Cleartone offers the ability to make outbound calls through our virtual phone network which will allow you to display your Cleartone Business Telephone Number as the outbound number.

The number of the phone used to actually make the call stays anonymous and is never revealed to the caller. This makes it very convenient when you need to make that call back and all you have access to is a personal phone. Calls can be made via an app or online on the web. Each member of your team can have access to this service, and all outgoing calls are recorded and available to download from your very own control panel.

Can I customise Outbound?

Yes. If you have more than one Cleartone phone number, you can have different numbers showing on different devices.

  • Would you like further information about how Virtual Numbers can work for you, your lifestyle and your business?

    Request a call back from one of our sales team.

Our customers love this feature because it helps improve their work/life balance AND it offers the flexibility and control they need in their business.

Benefits

Privacy

Keep your personal numbers private for family, friends and trusted customers.

Remote Calling

Make calls from anywhere without having to withhold your mobile number.

Outbound Call Recording

Playback and /or download any of your inbound and outbound call recordings.

Cleartone Outbound. Frequently Asked Questions.

How do I sign up for Cleartone Outbound Service?2021-02-10T14:07:17+00:00

If you are a Cleartone customer, to find out more and register by visiting https://cleartonecommunications.co.uk/outbound

What devices support Cleartone Outbound?2021-02-10T14:11:08+00:00

You can download the Cleartone Outbound app to call out displaying your through both the Apple Store and Android Play. Additionally, you can call from your computer. To find out more, please visit https://outbound.cleartonecommunications.co.uk/login/

What reports can I get for ‘Cleartone Outbound’2021-04-06T11:33:46+00:00

With ‘Cleartone Outbound’ you can view all the calls you’ve been making, and analyse your call spend with on your outbound dashboard

Simply login with the details given (email us if you can’t find them!). On the Dashboard tab, you get an overview of spending. For further analysis, you can see:

  • Your call spend in the last 30 days
  • The Top 10 Rated Calls Today
  • Your calls per minute in the last 24 hours

The portal on https://outbound.cleartonecommunications.co.uk/login/ give you information on you balance and call spend today, but also further ways to analyse usage:

  • Live Balance
  • Call Spend Today
  • Spend This Month
  • Spend Last Month
  • Average Daily Spend
  • Days Remaining
  • Calls Today
  • Answered Today
  • Average Call Duration (ACD) Today
  • Average Call Duration (ACD) this Month
  • % of calls that were answered (ASR) Today
  • % of calls that were answered (ASR) this Month
Do I need to have network service to make calls?2021-04-06T11:31:20+00:00

Cleartone Outbound allows you to make calls FROM your Cleartone Business number. To use Cleartone Outbound you do not need a network, as all calls are made through Wi-Fi or mobile data.

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