Welcome Message2022-03-23T12:18:36+00:00

Enjoy a Free 30 Day Trial with a Virtual Landline that Diverts to Your Mobile

Simply enter your details below to get started

  • This field is for validation purposes and should be left unchanged.

What is a Welcome Message?

A professional welcome greeting will be the first thing a caller hears when they phone your business. When using a Cleartone business telephone number, the use of the Welcome Message feature is included within the price of your call plan at no extra cost. What’s more, we can arrange for a professionally recorded message of your choosing to be played whenever a caller phones your business telephone number. 

A professional voiceover artist will record your greeting for you and, importantly, this comes included as standard when choosing any paid Cleartone business telephone number service. As such, it doesn’t matter whether you have chosen to operate with an 0800 number, an 0333 number or one of our geographical business telephone numbers because you will always obtain the same high level of professionalism and clarity for your firm’s greeting.

Why is a Welcome Message a good idea?

To begin with, a Welcome Message will give a professional first impression when customers call your business number. This is especially beneficial if you run a small enterprise or operate as a sole trader because it can make your business seem larger than it really is. That said, the feature is also useful for larger businesses because it means incoming calls will always be responded to the same way, setting the right professional tone for what is to come next.

In addition, a Welcome Message means that callers know they have called the right place and that their call will be responded to appropriately. In turn, this will encourage them to stay on the line to give you enough time to respond to their call whether you are answering it on your mobile phone or other business telephone number.

  • Would you like further information about how Virtual Numbers can work for you, your lifestyle and your business?

    Request a call back from one of our sales team.

  • This field is for validation purposes and should be left unchanged.

Our customers love this feature because it helps improve their work/life balance AND it offers the flexibility and control they need in their business.

What should a Welcome Message say?

This is up to you. Within reason, any sort of greeting you want to convey can be recorded for you. It will then kick in and be played after just one ring. What the caller will hear will be your unique message welcoming them. Typically, “Thank you for calling [your company name], please hold the line while we connect your call,” will be used as a script for a greeting but you can alter this as you see fit. 

Can I customise my Welcome Message?

Yes, you can. Cleartone allows you to customise your welcome greeting in two ways. You can agree on the wording of what you want your callers to hear with us and we’ll record the greeting for you. Alternatively, you can simply upload your own audio file via your online dashboard. We can also change your welcome greeting for you if you email us an audio file attached to it.

Can I make use of Cleartone’s voiceover artists in other ways?

Yes, you can. Our in-house professional voiceover service is great for professional welcome greetings. However, you can also use the service to record messages with our optional Virtual Switchboard feature. This can be used to give callers to your business telephone number various options about how to route their call. By using the same voiceover artist for your Welcome Message and your Virtual Switchboard recordings, you can make an even better impression on callers.

Main Welcome Message Benefits

Customised to your Company

We’ll agree a Welcome Message that will be specific to your Business

Promotional Information

Our customers can use this Welcome Message to promote latest offers

Professional First Impression

Callers will receive a professional welcome upon calling your company

Welcome Message. Questions and Answers

Can I change the Welcome Greeting?2021-02-01T15:21:29+00:00

A: Yes. You can change the welcome greeting whenever you require though the online dashboard 24/7.

Do you offer a professional voiceover service?2021-02-01T15:21:52+00:00

Yes. Cleartone Communication have a professional inhouse voiceover artist and studio for all your voiceover needs and to ensure a professional first impression. To find out more, please call our office on 0207-101-4040.

Can I have a Virtual Switchboard with options instead of Welcome Greeting?2021-02-02T12:40:36+00:00

Yes. You can have a virtual switchboard on any our numbers. Simply selected the virtual switchboard when ordering you number and we will contact you to configure it.

Can I add music to my Welcome Greeting?2021-02-02T12:50:52+00:00

Yes. You can add music to your Welcome Greeting at anytime – so simply call call our office to find out more.

Can I disable the Welcome Greeting?2021-02-02T12:54:39+00:00

Yes. You can disable the Welcome Greeting at anytime through your Cleartone Online Dashboard. If you require any assistance, please call us and a member of staff can assist you.

Google Rating
4.8
Based on 157 reviews
Go to Top