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What is a Welcome Message?
A welcome message is the first thing a caller hears when they phone your Business. When using a Cleartone number, this is a professionally recorded message and comes included as standard when choosing a Cleartone service. It gives a professional first impression when customers call your business number.
For example, after one ring, the caller will hear a bespoke message that says “Thank you for calling [your company name], please hold the line while we connect your call”. Music can also be added while the customer waits.
Can I customise the Welcome Message?
Yes. You can customise your welcome greeting by in 2 ways. You can agree with us the wording of what you want your callers to hear before we record the greeting for you, or you can simply upload your own audio file (or email it to us) through your Cleartone Online Dashboard.
We offer an inhouse professional voiceover service. If you would like to find out more, please contact us.
If you could like to take your Welcome Message to the next level, we can offer a Virtual Switchboard which gives the callers options of departments or individual extensions.
For example, thank you for calling [your company name], Press 1 for sales, Press 2 for accounts, etc.
Our customers love this feature because it helps improve their work/life balance AND it offers the flexibility and control they need in their business.
Main Welcome Message Benefits
Professional First Impression
Customised to your Company
Promotional Information
Welcome Message. Questions and Answers
A: Yes. You can change the welcome greeting whenever you require though the online dashboard 24/7.
Yes. Cleartone Communication have a professional inhouse voiceover artist and studio for all your voiceover needs and to ensure a professional first impression. To find out more, please call our office on 0207-101-4040.
Yes. You can have a virtual switchboard on any our numbers. Simply selected the virtual switchboard when ordering you number and we will contact you to configure it.
Yes. You can add music to your Welcome Greeting at anytime – so simply call call our office to find out more.
Yes. You can disable the Welcome Greeting at anytime through your Cleartone Online Dashboard. If you require any assistance, please call us and a member of staff can assist you.
