Online Dashboard2022-04-20T10:47:44+00:00

Enjoy a Free 30 Day Trial with a Virtual Landline Number that Diverts to Your Mobile

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Every Cleartone service comes with an Online Dashboard to fully manage your service and make instant changes.

At Cleartone Communications, we make it easy for all of our business telephone number customers to alter the way their service works and to view up-to-date information about calls to their numbers.

Our digital online dashboard is secure, private and accessible only to people you choose to give the password to. It doesn’t matter whether you have chosen a geographical business phone number – such as an 0208 number, an 0113 number or an 0141 number – or a non-geographical service – such as an 0800 business number or an 0333 number – because the online dashboard will be provided for you at no additional cost.

Even better, it comes with every call package we offer, too. Want to know how your Cleartone online dashboard will make handling your business phone number straightforward? If so, simply sign up for our FREE 30-day trial and see for yourself what a powerful and versatile business tool your online dashboard truly is.

How do I access my Online Dashboard?

When your phone number is set up by us, we will give you a secure and personalised login. Just enter your details from a desktop computer, a laptop or a handheld device, such as a tablet or a smartphone to begin using your online dashboard in the way you want to.

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Our customers love this feature because it helps improve their work/life balance AND it offers the flexibility and control they need in their business.

What can I do with my Online Dashboard?

Think of your online dashboard as the hub for your business telephone number. With it, you can perform many functions or review the performance of your service. To alter the way your business telephone number works, you can:

  • Change the number where your business phone numbers will be answered.
  • Add numbers or remove them from the list that callers will be redirected to. Up to four different numbers can be used with Cleartone’s business phone numbers.
  • Add a timed divert so that your business telephone number connects to different telephone numbers at preset times.
  • Remove or change timed diverts so your business phone number always gets connected to where you want it.
  • Change where email notifications go. At Cleartone, our email notifications can cover things like voicemail alerts, missed call alerts and call recording updates.

Via your online dashboard, you can also access other useful business telephone services:

  • Review your call recordings. Cleartone’s business telephone numbers can be set up to record. You can listen to your digital recordings through the online dashboard.
  • Listen to your voicemails. Our business voicemail service allows callers who have not been answered after a set number of rings to leave a message. Log into your online dashboard to listen to them, download them for later or to delete them.
  • Alter your recordings. You can change your company greeting and any other recordings you use to play to callers with your online dashboard.

Finally, your online dashboard will allow you to manage your entire business telephone number service from Cleartone:

  • Review your call statistics, run reports or download data about the callers who have called your business number.
  • Change your account details such as altering your password and so on.

Online Dashboard Benefits

Access and Download

Listen and Download all your call recordings and voicemails.

Re-Route

Re-route your virtual number instantly in real-time.

Settings

 Access all your settings and make necessary changes in real time.

Online Dashboard Frequently Asked Questions

Can I change the Welcome Greeting?2021-02-01T15:21:29+00:00

A: Yes. You can change the welcome greeting whenever you require though the online dashboard 24/7.

Do you offer a professional voiceover service?2021-02-01T15:21:52+00:00

Yes. Cleartone Communication have a professional inhouse voiceover artist and studio for all your voiceover needs and to ensure a professional first impression. To find out more, please call our office on 0207-101-4040.

Can I have a Virtual Switchboard with options instead of Welcome Greeting?2021-02-02T12:40:36+00:00

Yes. You can have a virtual switchboard on any our numbers. Simply selected the virtual switchboard when ordering you number and we will contact you to configure it.

Can I add music to my Welcome Greeting?2021-02-02T12:50:52+00:00

Yes. You can add music to your Welcome Greeting at anytime – so simply call call our office to find out more.

Can I disable the Welcome Greeting?2021-02-02T12:54:39+00:00

Yes. You can disable the Welcome Greeting at anytime through your Cleartone Online Dashboard. If you require any assistance, please call us and a member of staff can assist you.

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