Online Dashboard

Online Dashboard2021-04-13T11:06:33+00:00

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What is the Online Dashboard?

The dashboard is the hub for your settings, where you set how you want your service to work, get information on who has called and download recordings. Upon activation you will be given access to the online dashboard. The dashboard offers a secure and personalised login (you login is your phone number so you wont forget it!). Password retrieval option also available.

The service offers you access to

  • Call Statistics: See who has called and when, download list of callers and run reports.
  • Number Routing options: Change, add or delete where your Cleartone number rings. It can ring up to 4 numbers at the same time.
  • Voicemails: Play, download, delete.
  • Set Timed Diverts: Set times and days that calls go to another destination (i.e. call answering service) or straight to voicemail with an out of hours message.
  • Access Call Recording: All incoming calls are recorded and emailed to your inbox. You can also play, download or delete.
  • Account Details: Update your account information.
  • My Audio: Download your personal recordings for your welcome message or voicemail service.
  • Change Password: Added security allows you to change your password simply within the service.

This service is available on Laptop, PC or handheld devices.

How do I access the Online Dashboard?

When we set up your service, we will confirm these details. There is also a tab on our homepage for ease of access.

  • Would you like further information about how Virtual Numbers can work for you, your lifestyle and your business?

    Request a call back from one of our sales team.

Our customers love this feature because it helps improve their work/life balance AND it offers the flexibility and control they need in their business.

Online Dashboard Benefits

Settings

Access all your settings and make necessary changes in real-time.

Access and Download

Listen and Download all your call recordings and voicemails.

Re-Route

Re-route your virtual number instantly in real-time.

Online Dashboard Frequently Asked Questions

Can I change the Welcome Greeting?2021-02-01T15:21:29+00:00

A: Yes. You can change the welcome greeting whenever you require though the online dashboard 24/7.

Do you offer a professional voiceover service?2021-02-01T15:21:52+00:00

Yes. Cleartone Communication have a professional inhouse voiceover artist and studio for all your voiceover needs and to ensure a professional first impression. To find out more, please call our office on 0207-101-4040.

Can I have a Virtual Switchboard with options instead of Welcome Greeting?2021-02-02T12:40:36+00:00

Yes. You can have a virtual switchboard on any our numbers. Simply selected the virtual switchboard when ordering you number and we will contact you to configure it.

Can I add music to my Welcome Greeting?2021-02-02T12:50:52+00:00

Yes. You can add music to your Welcome Greeting at anytime – so simply call call our office to find out more.

Can I disable the Welcome Greeting?2021-02-02T12:54:39+00:00

Yes. You can disable the Welcome Greeting at anytime through your Cleartone Online Dashboard. If you require any assistance, please call us and a member of staff can assist you.

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