What is Hunt Group?
A Hunt Group is a feature that is included with all our virtual numbers that allows you to distribute your incoming calls to either a single number or multiple numbers. For example, when someone calls your virtual business number, it can ring on either one number or up to 4 numbers at once – also known as simultaneous ringing.
For the one-person Company
Not sure if you will be at home or out-and-about? Have calls ringing to both your landline and mobile simultaneously. Answer wherever you are.
For the two or more-person Company
If you have a Company of more than one person, you can have calls ringing on up to 4 mobile or landlines at the same time. Whoever answers first takes the call. If there are 2 of you, calls can ring to both persons mobiles and 2 landlines, ensuring you never miss a call.
There are two options when setting up your Hunt Group.
This option allows call to be forwarded to your Cleartone virtual number to up to 4 mobile or landline at the same time.
This option would allow you to forward your Cleartone virtual number to one number at a time. For example, the number can ring one mobile first and if the person doesn’t answer it can ring the second number (again up to 4 numbers can be added to this service).
Do I have to pay for a Hunt Group?
No, it’s included as standard in the Cleartone service.
Can I customise Hunt Group?
Yes. On your online dashboard, you can add, remove or change the 4 numbers where the calls ring.