Disaster Recovery

Disaster Recovery2021-04-07T17:50:08+00:00

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How long could your business survive if your customers could not reach you telephone system went down? For most smaller businesses, this would be a critical issue. At Cleartone, our numbers are hosted in the cloud, so if any of your private numbers go down, simply log in and reroute your calls instantly, ensuring minimal disruption

What is Disaster Recovery?

Too often we hear about network outages for certain phone networks in certain areas. it’s random and happens with out warning.

Continuity planning is crucial. Every business needs to enact a continuity plan. Cleartone provide a service for every customer to reroute your incoming calls. You’ll want to carefully choose which phone number, such as you choose to use as the new end point for these calls.

How do I enact my Disaster Recovery Continuity plan?

It is really simple! Just login into your online dashboard and change the destination number. You may want to add more than one number for your calls to ring on to be safe.

Just be sure to check the end point numbers are not affected by the outage and that they can accept incoming calls as normal.

Our customers love our services because of the flexibility and reliability. Contact us today to discuss how Cleartone can benefit your business

Cleartone Disaster Recovery Benefits

Disaster Recovery

Planning ahead helps keep your business running in times of crisis.

Success Plan

Allows your business to stand out when others have not got a successful plan B.

Opportunity

Be the “go-to” company when your competition are unprepared and uncontactable.

Cleartone Disaster. Frequently Asked Questions.

Can I change the Welcome Greeting?2021-02-01T15:21:29+00:00

A: Yes. You can change the welcome greeting whenever you require though the online dashboard 24/7.

Do you offer a professional voiceover service?2021-02-01T15:21:52+00:00

Yes. Cleartone Communication have a professional inhouse voiceover artist and studio for all your voiceover needs and to ensure a professional first impression. To find out more, please call our office on 0207-101-4040.

Can I have a Virtual Switchboard with options instead of Welcome Greeting?2021-02-02T12:40:36+00:00

Yes. You can have a virtual switchboard on any our numbers. Simply selected the virtual switchboard when ordering you number and we will contact you to configure it.

Can I add music to my Welcome Greeting?2021-02-02T12:50:52+00:00

Yes. You can add music to your Welcome Greeting at anytime – so simply call call our office to find out more.

Can I disable the Welcome Greeting?2021-02-02T12:54:39+00:00

Yes. You can disable the Welcome Greeting at anytime through your Cleartone Online Dashboard. If you require any assistance, please call us and a member of staff can assist you.

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