Porting – Move a Telephone Number From One Communications Provider to Another2024-01-04T13:50:01+00:00

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Benefit from your current business number with Cleartone’s business telephone number services

At Cleartone Communications, we can provide for the rapid and easily conducted porting of your current business telephone number to our service. If you like the idea of being able to record all incoming calls, get an alert that you are about to answer a business call and have calls ring on more than one mobile phone at the same time you don’t need to have a brand new business telephone number to do it. You can keep your old one and still make use of all of our features and services. Porting your current number to our service is free and included in all of our call plans.

So, even if you would like a new local, 0800 or 0333 number to become your main business telephone number, you can still keep receiving calls to your current phone number as you transition to the new service. This is handy as your old customers will continue to use your legacy number while new clients only see your new number on your website and sales literature, for example.

Why is porting your current business telephone number a good idea?

Porting is the ideal way of being able to keep your old business number going whether or not you intend to keep publicising it. When your business number is from Cleartone, you don’t just get a service that allows you to divert inbound calls to any number in the UK you like, but you will also benefit from a raft of other features, too, such as Business WhatsApp integration for local UK numbers, Virtual Switchboard functions and Call Recording to name but three. Porting your number to Cleartone allows you to enjoy all of these features with your current business number regardless of who your current network provider may be.

How does porting an existing phone number work?

It is a legal requirement that every telephone network service provider in the UK allows people to keep their numbers even if they decide to switch operators. So, if you have a number you would like to retain, then it can be easily ported across from your service provider to Cleartone. Assigning the phone number in question from your old provider to Cleartone will happen at the network level so you don’t have to do anything other than instruct us to take it over. The technical procedure that allows the number to be moved from one provider to another is called porting.

How can I port my business number to Cleartone’s telephony service?

The simplest way to go about porting your current business number to our service is to ask us to do this for you. We’ll take care of everything so that your usual number remains in service even though calls to it will be handled by our system. What we will need from you to do this is the name of your current telephone supplier, the name and address as it appears on your bill, your account number and the phone number(s) you would like us to port across to our service.

Cleartone Porting Benefits

Control

Helps keep your business number under your control.

Quality of Service

Allows you to move your business to a company who is more reliable and offers a better service.

Saving

You’re likely to save money moving to Cleartone!

Cleartone Porting Frequently Asked Questions

Can I change the Welcome Greeting?2021-02-01T15:21:29+00:00

A: Yes. You can change the welcome greeting whenever you require though the online dashboard 24/7.

Do you offer a professional voiceover service?2021-02-01T15:21:52+00:00

Yes. Cleartone Communication have a professional inhouse voiceover artist and studio for all your voiceover needs and to ensure a professional first impression. To find out more, please call our office on 0207-101-4040.

Can I have a Virtual Switchboard with options instead of Welcome Greeting?2021-02-02T12:40:36+00:00

Yes. You can have a virtual switchboard on any our numbers. Simply selected the virtual switchboard when ordering you number and we will contact you to configure it.

Can I add music to my Welcome Greeting?2021-02-02T12:50:52+00:00

Yes. You can add music to your Welcome Greeting at anytime – so simply call call our office to find out more.

Can I disable the Welcome Greeting?2021-02-02T12:54:39+00:00

Yes. You can disable the Welcome Greeting at anytime through your Cleartone Online Dashboard. If you require any assistance, please call us and a member of staff can assist you.

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