Cleartone Communications

The first impression your company gives off needs to be a great one. This is true for large organisations but it is especially the case with smaller businesses that don’t want to appear as small as they really are. Of course, one of the most important first impressions a potential client or investor will get of your business is how their call is answered.

At Cleartone, to help your business make the winning first impression you will want for it, we will record a bespoke welcome greeting with a professional voiceover artist for your company. What’s more, this service is offered at no extra cost.

What is Professional Voiceover?

To enhance your brand image, Cleartone will record a message which will be played when anyone calls your business telephone number. This means that before the call is forwarded to your chosen telephone number, the caller will have already been welcomed to your company.

Typically, the first greeting will ask the caller to hold the line whilst their call is connected to you (either to your chosen mobile or business telephone number).

Why add a Professional Voiceover greeting?

Having added this message for you at no extra cost to your business telephone number service can be a great asset to your business. We will use it on all welcome announcements to make your firm sound more professional, more welcoming and better organised. Please bear in mind that it doesn’t matter if at some point you choose to direct incoming business calls to a different telephone number or hunt group because the same professionally recorded greeting will still be played, ensuring that callers always hear the same first response they have become accustomed to.

How do I access Cleartone’s voiceover services?

When we set up your service, we will confirm these details. Our voiceover artists can usually record the message greeting for your business phone service within 24 hours.

How else can I use Cleartone’s Professional Voiceover feature?

All of the business telephone numbers that can be purchased from Cleartone – including both our geographical and non-geographical numbers – can function with our optional virtual switchboard feature. This works by giving callers a pre-recorded list of options – or a menu – that allows them to route their call to the appropriate person or department. 

Our Professional Voiceover service is compatible with this optional feature. So, you can have the same voiceover artist record your initial company greeting and then list the available call routing options to them. In addition, business voicemail is another feature that comes as standard with all of our business telephone numbers in the UK. If you would like to use this feature with the same voiceover artist asking callers to leave a message, then we can arrange for all of your voice prompts and greetings to sound the same.

Finally, it is also worth mentioning that your online dashboard will allow you to make adjustments to where your calls are answered and voicemail service. Equally, you can upload your own recordings via the dashboard to either permanently or temporarily change the initial greeting callers hear when they phone your business telephone number.

Professional Voiceover Benefits

Professional Voiceover Frequently Asked Questions