At Cleartone Communications, every single business telephone number we provide will come with a missed call alert service as standard. This is a key feature of our business phone number offering because it means you will always be promptly notified when someone has rung your business telephone number but has not been answered.
Whether you have bought a geographical business number from us or are making use of a non-geographical one – such as a freephone number, for example – the missed call alerts you will receive will be included within your chosen call package. In other words, there are no additional charges you will receive when we inform you that a call hasn’t been answered after it has diverted to your chosen line.
That’s great to know if you are choosing to transfer calls to your mobile number, for example, and know that you won’t always be in a good reception area. Alternatively, knowing when you’ve missed calls can be useful if you expect to receive enquiries outside of normal office hours now and again. Read on to find out more about how this service works. Remember that you can enjoy receiving missed call alerts for FREE by simply signing up for our 30-day business telephone number trial.
A missed call occurs when a caller terminates their call before it can be answered. Sometimes people hang up before you can get to the phone or your business voicemail – another service on offer with Cleartone – can kick in. There again, they might drop out of service or have an incoming call that they prioritise over the one they’re making to your business. Whatever the reason for a missed call, it is useful to be notified of when it happened and which number the caller rang from, if known.
Our customers love this feature because it helps improve their work/life balance AND it offers the flexibility and control they need in their business.
Some users of this service monitor their missed calls so they know how and where to apply more resources to have their phones answered more promptly. Others do it so they can call back the people they missed calls from. Either way, you’ll be in a better position to take appropriate action when you are notified of all the missed calls to your business phone number.
There are two ways to obtain your missed call alerts. Firstly, you can register an email address for instant updates to your inbox as and when missed calls to your business number are registered. Alternatively, log in to your secure online dashboard where all of your most recent missed calls will be listed for you. Head to the ‘call statistics’ section of the dashboard to find them.
When you are logged into your online dashboard at Cleartone Communications, all you need to do is to change the email registered for ‘alert settings’. Future missed call alerts will be sent to that address.
Business Success
Never miss another business call with our missed call alerts.
Automated Message
Let callers know that someone will get back to them shortly.
Instant Email Notification
You will receive an instant email with the callers details via email.
You will receive an email – with the callers details – each time you miss a call.
Alternatively, you can view all your missed calls through the Cleartone Online Dashboard. Here you will be able to also listen to any voicemails that callers may have left for you.
Yes. You can receive your missed call on multiple email addresses.
Simply log into your Cleartone Dashboard to set your working hours. Once logged in, select “Alert Settings”.
Then add new email addresses as required