Cleartone Outbound

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Make use of your business telephone number when calling out

At Cleartone Communications, our business telephone numbers have many distinct advantages for generating more inbound calls. However, you will also sometimes want to make use of it when calling customers, clients and suppliers, as well. Thanks to Cleartone Outbound, you can do so. Therefore, anyone who sees your number pop up on their screen will see your business telephone number and not the number of the line you are calling from. 

Since all inbound calls to your business telephone number can be redirected to different telephone numbers across the UK, using Cleartone Outbound will help you to unify your company’s presentation when calling out. Anyone who receives a call from you will be able to save your business telephone number in their phone and, consequently, will only then use that one to call your firm on.

How does Cleartone Outbound work?

Our outbound calling service allows you to make calls from your Cleartone business telephone number. All you need is an app on your phone, a computer or a mobile web service. This will make the number you are calling from private and the person or firm you connect to will not be able to see it on their system, whether they have a mobile phone or a business telephone service. What they will see is your business telephone number instead. 

Therefore, if they have already got your published business number stored in their phone already, then they will immediately know that it is your company calling them and they’ll be able to respond appropriately. We provide this functionality to make outbound calls with your business number through our virtual phone network. With your Cleartone Business telephone number acting as the outbound number, no one will ever be in any doubt as to who is calling them regardless of from where the call is being made.

Our customers love this feature because it helps improve their work/life balance AND it offers the flexibility and control they need in their business.

Why use Cleartone Outbound?

The number of the phone used to actually make an outgoing call will remain anonymous when you make use of Cleartone Outbound. This saves confusion so that people you call know who it is that’s calling them. Some people will simply not answer a call from a number they don’t recognise, after all. If you use more than one number to receive calls to business telephone service, then only ever appearing to call out from one number is a much more professional way of presenting your company, too. 

People who use their home telephone number or mobile phone to receive incoming calls to their business phone number will also often want to call back on using Cleartone Outbound, too. This way, their personal number will remain private and it will never be stored for a client to call. Please note that each staff member of your firm can access this service if you want them to. As such, all your company’s outgoing calls will display the right telephone number regardless of which phone is generating the call.

Can you customise Cleartone Outbound?

If you have more than one business phone number from Cleartone, then you can use our virtual phone network to display different numbers at different times or from different phone numbers. Adapting the service to meet your specific needs is possible through your Cleartone secure online dashboard.

Benefits

Remote Calling

Make calls from anywhere without having to withhold your mobile number.

Outbound Call Recording

Playback and /or download any of your inbound and outbound call recordings.

Privacy

 Keep your personal numbers private for family, friends and trusted customers.

Cleartone Outbound. Frequently Asked Questions.

How do I sign up for Cleartone Outbound Service?2022-01-05T09:51:07+00:00

If you are Cleartone customer, to find out more and register by visiting https://cleartonecommunications.co.uk/outbound/

What devices support Cleartone Outbound?2021-02-10T14:11:08+00:00

You can download the Cleartone Outbound app to call out displaying your through both the Apple Store and Android Play. Additionally, you can call from your computer. To find out more, please visit https://outbound.cleartonecommunications.co.uk/login/

What reports can I get for ‘Cleartone Outbound’2021-04-06T11:33:46+00:00

With ‘Cleartone Outbound’ you can view all the calls you’ve been making, and analyse your call spend with on your outbound dashboard

Simply login with the details given (email us if you can’t find them!). On the Dashboard tab, you get an overview of spending. For further analysis, you can see:

  • Your call spend in the last 30 days
  • The Top 10 Rated Calls Today
  • Your calls per minute in the last 24 hours

The portal on https://outbound.cleartonecommunications.co.uk/login/ give you information on you balance and call spend today, but also further ways to analyse usage:

  • Live Balance
  • Call Spend Today
  • Spend This Month
  • Spend Last Month
  • Average Daily Spend
  • Days Remaining
  • Calls Today
  • Answered Today
  • Average Call Duration (ACD) Today
  • Average Call Duration (ACD) this Month
  • % of calls that were answered (ASR) Today
  • % of calls that were answered (ASR) this Month
Do I need to have network service to make calls?2021-04-06T11:31:20+00:00

Cleartone Outbound allows you to make calls FROM your Cleartone Business number. To use Cleartone Outbound you do not need a network, as all calls are made through Wi-Fi or mobile data.

Google Rating
4.8
Based on 159 reviews
Cleartone Communications Limited - Business Numbers From Only 99p Per Month!
4.8
natalie T.
09:36 17 Apr 24
Saharsh from Cleartone has been fantastic in securing business number for me. The process was clear and couldn’t have been simpler. I have already seen the benefits of having a business number versus my mobile only.I have recommended him already to others & will continue you to do so.Thank you so much, Natalie
K'shayne B.
04:24 01 Mar 24
They’ve been amazing. They have gone above and beyond to help and be of support. Would recommend them to anyone looking.
Adonis M.
14:05 28 Feb 24
Clear tone were very helpful in helping me launch my business. Very friendly and gave me as much detail as I needed.
Alhasan C.
14:16 26 Feb 24
Hi, this is with regards to kind help that Kye Edwards rendered me today. I can attest to her help, kindness and ability to communicate with customers and above all she was very polite and a listening staff. Bravo to Kye Edwards of Clear Tone.Dr. Alhasan Ceesay
udesh P.
22:16 16 Jan 24
Excellent service. I make money when the phone rings. perfect match for my removal business. 10/10
Akajiaku A.
14:28 10 Nov 23
Wouldn't hesitate to recommend this company to any serious minded business organisations as they are always ready to offer you an excellent deals that would surely elevate your business to the next level.
Sinclair T.
21:26 14 Oct 23
Kyesha was brilliant at explaining every single detail. She was incredibly patient and has great positive energy. Thank you Kyesha !
arushi G.
21:53 11 Oct 23
Such a great service was offered. Truly commendable. I would definitely recommend to consider this, its a complete value for money.
Nisha S.
18:36 26 Sep 23
I had a great experience with Cleartone Communication Limited. Their service was up to the mark, and the staff was highly friendly and helpful. I recommend them for all your communication needs. Good work your guys
pramod P.
17:11 20 Sep 23
The company deserves to have my time for an excellent review, their communication is crystal clear and straight to the point. Absolutely brilliant, the quality of service matches with the name of the business.
ABY KE V.
16:39 20 Sep 23
I had a great experience with Cleartone Communication Limited. Their service was excellent, and the staff was friendly and helpful. I highly recommend them for all your communication needs
Tushar B.
10:19 20 Sep 23
Omg i didn't knew i needed it until i started using it. This is so conveniently helpful and at the same time professional and Reliable as well.
Christopher B.
18:52 29 Aug 23
I have been a customer of cleartone now for 6 months now very happy with the service. Also had helpful tips from Martial Cobianchi. He has Been a great help
YUMI I.
11:18 11 Aug 23
They are really prompt with their responses and my business phone calls sound really professional. Very good experience.
Pamela R.
14:11 04 Aug 23
They are so professional and quick with communication which is just what todays modern business needs. They are amazing 🤩 at what they do and it helps my business tremendously. Thank you Cleartone. I would give 10 starts or more if it allowed. 😄
Kim M.
14:57 21 Jun 23
The company deserves to have my time for an excellent review, their communication is crystal clear and straight to the point. Absolutely brilliant, the quality of service matches with the name of the business.
A B
12:26 19 May 23
Well so far I've had nothing but good experiences with Cleartone, and today was no exception. Wait, let me rephrase that. Today was an exception, in that the person I dealt with on the phone (Marcial) was a consummate gentleman.I called regarding a problem and Marcial took an inordinate amount of time to help sort it for me. He considerately stayed on the line and talked me through what I needed to do, resulting in my problem being solved, and him offering a few more suggestions to help me along my way. It wasn't like an upsell, and didn't feel disingenuous, it was just smooth sailing, the kind of customer service you don't often see these days.ANSELL BRODERICK & ARTS ASSOCIATES LTD
Miracles Of this W.
09:22 04 May 23
Great company and the people behind it are wonderful. They are an asset to my company. The price is very good. I’m totally satisfied with their services and I would recommend this company to all my friends and family.ThanksAbdi
Patricia W.
22:17 22 Mar 23
We at Calvic Enterprises Ltd, have been customers of Clear tone Communications Ltd for a number of years now. I can say that we have always had excellent service.I can confirm, that on one occasion I called clear tone office, this was late to change contact numbers, as I was going abroad which was unplanned and I did not have time to do this myself. This was done for me at once as I was at the Air port and all of my request was met, which meant that my trip was a stress free one.I can call my accounts manager at any time, they are always there to answer any queries that I may have. I have always find the staff very helpful and will go the extra mile to help and support us.
SE “YoChaos” C.
15:37 15 Feb 23
it’s always a pleasure to speak with cleartone communications they are extremely quick and efficient never experienced any issues with them!.good job david,fran and martial
Filiz B.
22:50 18 Nov 22
Really happy with the service we have received so far. Assisted us in setting up our phone lines, very happy. looking forward to working with these guys for the foreseeable
Lee B.
13:24 17 Oct 22
Fantastic Company. So glad we found you. Fran is also an asset to your business. Always there when you need a little bit of help and also gets what you need done really quick. Thank you!
Phil B.
13:26 04 Oct 22
Very friendly and patient as it was a new thing for me. I was set up and running within about 15mins. With all the details I needed to logon to my dashboard.A no nonsense and efficient company.
Barry W.
08:14 07 Sep 22
Very efficient. Instant online and great to have a London number
GLITCH C.
09:20 22 Aug 22
Extremely helpful service from Naser. We encountered a few issues but worked together and got them fixed prompt. Really helped make business set up easy.
Alan E.
11:31 05 May 22
I have been dealing with Cleartone Communications for almost a year now, and find their service to be excellent, I would not hesitate to recommend David Raymond and his team, Alan
Miranda B.
12:48 29 Apr 22
We've been working with Cleartone for several years and only have positive experiences with them. We're always confident they provide our clients with brilliant service, professional communication and great prices. We look forward to working alongside them more over the coming years.
Saj S.
12:52 22 Apr 22
Superb service - from all the team - smooth and professional experience. Easily the best place to get your business telephony, freephone numbers and low rate numbers from. Many thanks :)
Zakiy B
18:31 12 Apr 22
Great staff, thanks Jaimin.
Kalpesh C.
15:51 12 Apr 22
Jaimin Patel was amazing and it was a real pleasure speaking to him on the phone. He gave me good options and advice to me.
diane M.
16:24 25 Jan 22
Thank you David for all your help today with my buisness phone number , Fantastic customer service and friendly team 😀
Beez C.
10:30 19 Jan 22
Very helpful staff, easy process from start to finish and very good features that will prove useful to my business.
Mubashar H.
12:25 10 Nov 21
I've been using Clear tone for the last 2 years. amazing staff and amazing service. just renewed for another 4 years!
Chris G.
16:32 01 Nov 21
Friendly team and an excellent product. Advice given on how to grow my business has been much appreciated.
Adam R.
13:04 24 Oct 21
I recently set up my own company and was contacted very promptly after registration to ask if I wanted to have a business phone line and website set up for me. I went for a London prefix phone (to be forwarded to my personal mobile) and was handled very smoothly, including a personalised recorded voicemail message. Was a pleasure dealing with them and good value for money.
Andrew A
19:54 07 Oct 21
Excellent service! Went the extra mile to get my business of to a head start by giving advice and pointing me toward other service providers that can support my business!
guy Y.
10:32 01 Oct 21
Thank you so much for the good work,The costumer service was Amazing, everything we just ask or had question,5 min later and it was solved or answer via email or phoneKeep up the good work.Thank youGuy
William B.
13:49 19 Aug 21
Outstanding service being provided by the team. Quick, effective and transparent through the set up procedure and more than happy to help in all departments. Would definitely recommend!
Peter D.
08:12 04 Jun 21
Great service, friendly staff