Website Data Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following types of personal data:

  • Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
  • Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
  • Information that you provide to us for the purpose of registering with us;
  • Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
  • Any other information that you choose to send to us.

Google Analytics

We use Google Analytics to analyse the use of this website in order to improve our user experience. Google Analytics generates statistical information about website use by means of cookies, which are stored on user’s computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: www.google.com/policies/privacy/.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  • Administer the website;
  • Improve your browsing experience by personalising the website;
  • Enable your use of the services available on the website;
  • Send to you goods purchased via the website, and supply to you services purchased via the website;
  • Send statements and invoices to you, and collect payments from you;
  • Send you general (non-marketing) commercial communications;
  • Send you email notifications which you have specifically requested;
  • Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
  • Provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
  • Deal with enquiries and complaints made by or about you relating to the website; and

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors (where necessary) for the purposes set out in this privacy policy.

In addition, we may disclose information about you:

  • To the extent that we are required to do so by law;
  • In connection with any legal proceedings or prospective legal proceedings;
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • To comply with any investigations in accordance with RIPA (Regulation of Investigatory Powers Act 2000).

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Your Rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at ÂŁ10.00).

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@cleartonecommunications.co.uk or by post to:

Cleartone Communications Ltd C/O Fox Sharer Llp 5 Broadbent Close, Highgate, London, United Kingdom, N6 5JW

Data controller

The data controller responsible for our website is Cleartone Communications Ltd. Our data protection registration number is Z7949713.

 

Google Rating
4.8
Based on 159 reviews
Cleartone Communications Limited - Business Numbers From Only 99p Per Month!
4.8
natalie T.
09:36 17 Apr 24
Saharsh from Cleartone has been fantastic in securing business number for me. The process was clear and couldn’t have been simpler. I have already seen the benefits of having a business number versus my mobile only.I have recommended him already to others & will continue you to do so.Thank you so much, Natalie
K'shayne B.
04:24 01 Mar 24
They’ve been amazing. They have gone above and beyond to help and be of support. Would recommend them to anyone looking.
Adonis M.
14:05 28 Feb 24
Clear tone were very helpful in helping me launch my business. Very friendly and gave me as much detail as I needed.
Alhasan C.
14:16 26 Feb 24
Hi, this is with regards to kind help that Kye Edwards rendered me today. I can attest to her help, kindness and ability to communicate with customers and above all she was very polite and a listening staff. Bravo to Kye Edwards of Clear Tone.Dr. Alhasan Ceesay
udesh P.
22:16 16 Jan 24
Excellent service. I make money when the phone rings. perfect match for my removal business. 10/10
Akajiaku A.
14:28 10 Nov 23
Wouldn't hesitate to recommend this company to any serious minded business organisations as they are always ready to offer you an excellent deals that would surely elevate your business to the next level.
Sinclair T.
21:26 14 Oct 23
Kyesha was brilliant at explaining every single detail. She was incredibly patient and has great positive energy. Thank you Kyesha !
arushi G.
21:53 11 Oct 23
Such a great service was offered. Truly commendable. I would definitely recommend to consider this, its a complete value for money.
Nisha S.
18:36 26 Sep 23
I had a great experience with Cleartone Communication Limited. Their service was up to the mark, and the staff was highly friendly and helpful. I recommend them for all your communication needs. Good work your guys
pramod P.
17:11 20 Sep 23
The company deserves to have my time for an excellent review, their communication is crystal clear and straight to the point. Absolutely brilliant, the quality of service matches with the name of the business.
ABY KE V.
16:39 20 Sep 23
I had a great experience with Cleartone Communication Limited. Their service was excellent, and the staff was friendly and helpful. I highly recommend them for all your communication needs
Tushar B.
10:19 20 Sep 23
Omg i didn't knew i needed it until i started using it. This is so conveniently helpful and at the same time professional and Reliable as well.
Christopher B.
18:52 29 Aug 23
I have been a customer of cleartone now for 6 months now very happy with the service. Also had helpful tips from Martial Cobianchi. He has Been a great help
YUMI I.
11:18 11 Aug 23
They are really prompt with their responses and my business phone calls sound really professional. Very good experience.
Pamela R.
14:11 04 Aug 23
They are so professional and quick with communication which is just what todays modern business needs. They are amazing 🤩 at what they do and it helps my business tremendously. Thank you Cleartone. I would give 10 starts or more if it allowed. 😄
Kim M.
14:57 21 Jun 23
The company deserves to have my time for an excellent review, their communication is crystal clear and straight to the point. Absolutely brilliant, the quality of service matches with the name of the business.
A B
12:26 19 May 23
Well so far I've had nothing but good experiences with Cleartone, and today was no exception. Wait, let me rephrase that. Today was an exception, in that the person I dealt with on the phone (Marcial) was a consummate gentleman.I called regarding a problem and Marcial took an inordinate amount of time to help sort it for me. He considerately stayed on the line and talked me through what I needed to do, resulting in my problem being solved, and him offering a few more suggestions to help me along my way. It wasn't like an upsell, and didn't feel disingenuous, it was just smooth sailing, the kind of customer service you don't often see these days.ANSELL BRODERICK & ARTS ASSOCIATES LTD
Miracles Of this W.
09:22 04 May 23
Great company and the people behind it are wonderful. They are an asset to my company. The price is very good. I’m totally satisfied with their services and I would recommend this company to all my friends and family.ThanksAbdi
Patricia W.
22:17 22 Mar 23
We at Calvic Enterprises Ltd, have been customers of Clear tone Communications Ltd for a number of years now. I can say that we have always had excellent service.I can confirm, that on one occasion I called clear tone office, this was late to change contact numbers, as I was going abroad which was unplanned and I did not have time to do this myself. This was done for me at once as I was at the Air port and all of my request was met, which meant that my trip was a stress free one.I can call my accounts manager at any time, they are always there to answer any queries that I may have. I have always find the staff very helpful and will go the extra mile to help and support us.
SE “YoChaos” C.
15:37 15 Feb 23
it’s always a pleasure to speak with cleartone communications they are extremely quick and efficient never experienced any issues with them!.good job david,fran and martial
Filiz B.
22:50 18 Nov 22
Really happy with the service we have received so far. Assisted us in setting up our phone lines, very happy. looking forward to working with these guys for the foreseeable
Lee B.
13:24 17 Oct 22
Fantastic Company. So glad we found you. Fran is also an asset to your business. Always there when you need a little bit of help and also gets what you need done really quick. Thank you!
Phil B.
13:26 04 Oct 22
Very friendly and patient as it was a new thing for me. I was set up and running within about 15mins. With all the details I needed to logon to my dashboard.A no nonsense and efficient company.
Barry W.
08:14 07 Sep 22
Very efficient. Instant online and great to have a London number
GLITCH C.
09:20 22 Aug 22
Extremely helpful service from Naser. We encountered a few issues but worked together and got them fixed prompt. Really helped make business set up easy.
Alan E.
11:31 05 May 22
I have been dealing with Cleartone Communications for almost a year now, and find their service to be excellent, I would not hesitate to recommend David Raymond and his team, Alan
Miranda B.
12:48 29 Apr 22
We've been working with Cleartone for several years and only have positive experiences with them. We're always confident they provide our clients with brilliant service, professional communication and great prices. We look forward to working alongside them more over the coming years.
Saj S.
12:52 22 Apr 22
Superb service - from all the team - smooth and professional experience. Easily the best place to get your business telephony, freephone numbers and low rate numbers from. Many thanks :)
Zakiy B
18:31 12 Apr 22
Great staff, thanks Jaimin.
Kalpesh C.
15:51 12 Apr 22
Jaimin Patel was amazing and it was a real pleasure speaking to him on the phone. He gave me good options and advice to me.
diane M.
16:24 25 Jan 22
Thank you David for all your help today with my buisness phone number , Fantastic customer service and friendly team 😀
Beez C.
10:30 19 Jan 22
Very helpful staff, easy process from start to finish and very good features that will prove useful to my business.
Mubashar H.
12:25 10 Nov 21
I've been using Clear tone for the last 2 years. amazing staff and amazing service. just renewed for another 4 years!
Chris G.
16:32 01 Nov 21
Friendly team and an excellent product. Advice given on how to grow my business has been much appreciated.
Adam R.
13:04 24 Oct 21
I recently set up my own company and was contacted very promptly after registration to ask if I wanted to have a business phone line and website set up for me. I went for a London prefix phone (to be forwarded to my personal mobile) and was handled very smoothly, including a personalised recorded voicemail message. Was a pleasure dealing with them and good value for money.
Andrew A
19:54 07 Oct 21
Excellent service! Went the extra mile to get my business of to a head start by giving advice and pointing me toward other service providers that can support my business!
guy Y.
10:32 01 Oct 21
Thank you so much for the good work,The costumer service was Amazing, everything we just ask or had question,5 min later and it was solved or answer via email or phoneKeep up the good work.Thank youGuy
William B.
13:49 19 Aug 21
Outstanding service being provided by the team. Quick, effective and transparent through the set up procedure and more than happy to help in all departments. Would definitely recommend!
Peter D.
08:12 04 Jun 21
Great service, friendly staff
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